General Terms and Conditions of Fink Apartment Rental KG

Section 1. Scope of Application of the General Terms and Conditions (1) These General Terms and Conditions apply to contracts for the rental of apartments for accommodation purposes and all other services and deliveries provided by the provider to the guest. The provider's services are provided exclusively on the basis of these General Terms and Conditions. (2) Subletting or re-letting the rented apartments, as well as their use for purposes other than residential use, requires the prior written consent of the provider. (3) The guest's terms and conditions apply only if they have been agreed upon in advance. Deviations from these terms and conditions are only valid if the provider has expressly confirmed them in writing.

§ 2 Booking/Booking Confirmation Please submit your booking requests via the booking request (online).

Section 3 Payment Terms The deposit is due immediately upon booking. The remaining balance is due no later than 14 days before arrival (or before arrival for short-notice bookings). A reduction in the price of the stay is not possible in the event of an interruption or shortening of the booking period. We recommend taking out travel cancellation insurance with one of the major providers. Please refer to our website for the applicable payment options. For booking platforms, tour operators, or travel agencies with whom a separate contract has been concluded, the payment terms specified in that contract apply.

Section 4 Arrival and Departure The apartment will be available from 4:00 PM on the day of arrival. If you plan to arrive after 8:00 PM, please arrange this in advance. Please contact us by phone or email 3-5 days before arrival to arrange key handover. No claims for damages can be made if, in exceptional circumstances, the apartment cannot be occupied promptly at 4:00 PM. On the day of departure, the apartment must be vacated by 10:00 AM. The landlord reserves the right to charge for late departures. The apartment must be left clean and tidy on the day of departure. Dishes, glasses, etc., must be washed and put away, the trash cans emptied, and the refrigerator cleared out.

Section 5 Apartment The apartment will be handed over by the landlord in a clean and tidy condition with a complete inventory. The landlord must be notified immediately of any defects that exist or arise during the rental period. The tenant is liable for any damage they cause to the rental property and its contents, e.g., broken dishes, damage to the flooring, or furniture. This also includes the cost of lost keys. A replacement key costs €150.00. The inventory must be treated with care and is intended to remain in the apartment only. Rearranging furnishings, especially beds, is prohibited. The tenant is also liable for the actions of their travel companions. Damage caused by force majeure is excluded. In the event of a breach of contract, such as subletting, exceeding the occupancy limit, disturbing the peace, etc., as well as in the event of non-payment of the full rental price, the contract may be terminated without notice. The rent already paid will remain with the landlord. If liability insurance exists, the damage must be reported to the insurance company. The landlord must be informed of the name and address, as well as the insurance policy number.

Section 6 Pets Pets of any kind are only permitted in the apartment with the prior written consent of the provider. The provider charges a reasonable surcharge for pets. If pets are brought into the apartment without the provider's prior consent, the provider may charge a cleaning fee of up to €300.00 (net).

Section 7 Occupancy The apartment may only be used by the persons listed in the booking. Should the apartment be used by more persons than agreed, a separate fee is payable for each additional person, as specified in the rental price. In this case, the landlord also has the right to terminate the rental agreement without notice. Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be transferred to third parties. The tenant agrees to the General Terms and Conditions and the House Rules of Fink Appartement Vermietung KG. This agreement is confirmed upon payment. In the event of violations of the General Terms and Conditions or the House Rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal entitlement to a refund of the rent or any compensation.

Section 8 Cancellation Policy: Depending on the cancellation date of the rental agreement, the renter is obligated to pay a portion of the agreed price as compensation. Cancellations must be made in writing or by email. If the cancellation is made up to 14 days before arrival, the customer will receive a refund of the incurred travel costs. For cancellations within 14 days of arrival, the compensation is 100% of the agreed price. Taking out travel cancellation insurance is strongly recommended.

Section 9 Cancellation by the Landlord In the event of cancellation by us due to force majeure or other unforeseen circumstances (such as accident or illness of the hosts), or other circumstances beyond our control that make performance impossible, our liability is limited to a refund of the costs. In the case of justified cancellation, the customer is not entitled to compensation – we do not assume liability for travel and hotel expenses. The landlord may cancel the rental agreement without notice after the rental period has begun if the tenant persistently disturbs other tenants despite a warning or behaves in such a way that immediate termination of the rental agreement is justified.

§10 Landlord's Liability The landlord is liable for the proper provision of the rental property within the scope of the due diligence of a prudent businessperson. Liability for any failures or disruptions in the water or electricity supply, as well as events and consequences due to force majeure, is hereby excluded.

§11 Use of internet access via WLAN

Section 11.1. Permission to Use Internet Access via Wi-Fi The landlord provides internet access via Wi-Fi in the apartment. The landlord permits the tenant to use this Wi-Fi access for the duration of their stay. The tenant is not permitted to allow third parties to use the Wi-Fi. The landlord does not guarantee the actual availability, suitability, or reliability of the internet access for any purpose. The landlord is entitled at any time to allow additional users to share the Wi-Fi connection, in whole or in part, or temporarily, and to restrict or block the tenant's access, in whole or in part, if the connection is or has been misused, provided the landlord has reason to fear legal action as a result and cannot prevent this with reasonable effort within a reasonable timeframe. In particular, the landlord reserves the right, at their sole discretion and at any time, to block access to certain websites or services via the Wi-Fi (e.g., websites glorifying violence, pornography, or those requiring payment).

§11.2 Access Data Access is secured by password. The access data (password) must not be shared with third parties under any circumstances. If the tenant wishes to grant third parties access to the internet via Wi-Fi, this is contingent upon the prior written consent of the landlord and the third party's acceptance of the terms of this user agreement, documented by signature and full identification. The tenant is obligated to keep their access data confidential. The landlord reserves the right to change access codes at any time.

§11.3. Risks of Wi-Fi Use, Limitation of Liability The tenant is advised that the Wi-Fi only provides internet access; virus protection and a firewall are not provided. Data transmitted using the Wi-Fi is unencrypted. Therefore, the data may potentially be viewed by third parties. The landlord expressly points out that there is a risk of malware (e.g., viruses, Trojans, worms, etc.) infecting the end device when using the Wi-Fi. Use of the Wi-Fi is at the tenant's own risk. The landlord assumes no liability for damage to the tenant's digital media resulting from the use of the internet connection, unless the damage was caused intentionally or through gross negligence by the landlord and/or their agents.

§11.4. Responsibility and Indemnification The tenant is solely responsible for data transmitted via the Wi-Fi network, any chargeable services used, and any legal transactions not initiated. If the tenant visits chargeable websites or incurs liabilities, the resulting costs are to be borne by the tenant. The tenant is obligated to comply with applicable law when using the Wi-Fi network. In particular, the tenant will: not use the Wi-Fi network to access or distribute immoral or illegal content; not unlawfully reproduce, distribute, or make available copyrighted material; this applies especially in connection with the use of file-sharing programs; comply with applicable youth protection regulations; not send or distribute harassing, defamatory, or threatening content; and not use the Wi-Fi network to send mass messages (spam) and/or other forms of unsolicited advertising. The tenant shall indemnify the landlord of the holiday property against all damages and third-party claims arising from the tenant's unlawful use of the Wi-Fi and/or a breach of this agreement. This indemnification also extends to all costs and expenses incurred in connection with asserting or defending against such claims. If the tenant becomes aware, or should become aware, of such an infringement and/or breach, or if such an infringement or breach is imminent, the tenant shall inform the landlord of the holiday property accordingly.

§12 Video Surveillance in Public Entrance Areas For the preventive protection of persons and property on the private property at Rohrbach 17, 6850 Dornbirn, Apartment #101 and Apartment #202, video surveillance has been installed in the entrance areas of the apartments. The surveillance applies only to the entrances, with the exception of any unavoidable use of public traffic areas necessary to achieve this purpose, and is subject to the landlord's right to control access to the property.

§13. Written Form No agreements other than those listed in this contract exist. No verbal agreements have been made. The general terms and conditions are accepted upon booking.

Section 14. Severability Clause Should one or more provisions of these Terms and Conditions become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose pursued by the invalid provision.

§ 15 Jurisdiction The District Court of Dornbirn shall have jurisdiction over any disputes arising from the contractual relationship.